Welcome to Wardrobe Trend’s FAQ section, where we answer your most common questions about our premium fashion offerings, global delivery, and seamless shopping experience. Our Oklahoma City-based team has compiled this guide to help you make the most of your fashion journey with us.

About Wardrobe Trend

Who is Wardrobe Trend’s typical customer?
Our fashion-forward clientele appreciates premium denim, statement outerwear, and versatile wardrobe staples. They value both style and convenience, seeking timeless pieces that arrive promptly through our global delivery network. Whether you’re refreshing your everyday looks or investing in seasonal statements, our collections cater to your sophisticated taste.
What defines Wardrobe Trend’s style aesthetic?
We specialize in elevated essentials with a contemporary edge. From our premium jeans to our versatile jumpsuits and rompers, each piece combines quality craftsmanship with fashion-forward details. Our curated selection emphasizes wearable sophistication that transitions effortlessly from day to night.

Product Questions

How do I know what size to order?
Each product page includes detailed size charts with measurements in both US and international sizes. For our premium denim and outerwear, we recommend comparing your measurements to our charts for the perfect fit. When in doubt between sizes, we suggest sizing up for coats and outerwear, while our jeans tend to run true to size.
Are your clothing items true to color as shown online?
We make every effort to represent colors accurately through professional product photography. However, monitor settings may vary. Our statement coats and seasonal pieces are particularly photographed in natural light to best showcase their true hues. If you have specific color concerns, our customer service team can provide additional details.
Do you offer plus sizes or petite options?
Currently, our collections focus on standard sizing from XS to XL, with select styles in our jeans and pants categories offering extended sizing. We’re continuously expanding our size ranges based on customer demand.

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your protection.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect all transactions. Your payment details are never stored on our servers. For additional peace of mind, we recommend using PayPal which offers buyer protection on all purchases.
Can I modify or cancel my order after placement?
We process orders quickly to ensure prompt delivery of your fashion essentials. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll make every effort to accommodate your request if your order hasn’t entered the processing stage.

Shipping & Delivery

What are my shipping options?
We offer two convenient shipping methods tailored to your needs:
🚀 Standard Shipping ($12.95): 10-15 day delivery via DHL/FedEx with real-time tracking
🎁 Free Shipping (Orders over $50): 15-25 day delivery via EMS with tracking included
How long does order processing take?
Our Oklahoma City team carefully prepares your premium fashion selections within 1-2 business days. You’ll receive shipment notification with tracking details once your order is on its way.
Do you ship internationally?
Yes! We proudly offer seamless global delivery to most regions (excluding some Asian and remote areas). We handle all customs documentation for international orders to ensure smooth clearance.
What if my package is delayed?
While we carefully select reliable carriers (DHL, FedEx, and EMS), occasional delays may occur. If your statement coat or premium denim hasn’t arrived within the estimated timeframe, contact us with your order number for assistance.

Returns & Exchanges

What is your return policy?
We want you to love every piece from Wardrobe Trend. You may return items within 15 days of delivery if they’re in original condition with tags attached. Return shipping costs are the customer’s responsibility, and refunds will be processed to your original payment method.
How do I initiate a return?
Please email [email protected] with your order number and the items you wish to return. Our team will provide return instructions. For your investment pieces like outerwear and premium denim, we recommend using a trackable shipping method.
Do you offer exchanges?
Currently, we process returns rather than direct exchanges. To exchange an item, simply return the original purchase and place a new order for your desired size or style. This ensures you receive your fashion-forward pieces as quickly as possible.
What if my item arrives damaged?
We take great care in packaging your high-quality fashion items. If something arrives damaged, please contact us immediately with photos of the damage and packaging. We’ll arrange for a replacement or refund as appropriate.

Contact & Support

How can I contact customer service?
Our Oklahoma City-based team provides personalized, English-speaking support. Reach us at [email protected] for assistance with your order, sizing questions about our jeans or outerwear, or any other inquiries.
What are your customer service hours?
We’re available Monday-Friday, 9am-5pm CST to assist with your wardrobe needs. Emails received outside these hours will be answered the next business day.

At Wardrobe Trend, we’re committed to making your fashion journey as effortless and stylish as our collections. If you don’t see your question answered here, please don’t hesitate to contact our friendly team.

Happy styling,
The Wardrobe Trend Team