At Wardrobe Trend, we’re committed to delivering premium fashion pieces to your doorstep with care and efficiency. Our streamlined shipping and returns processes ensure a refined shopping experience that matches the quality of our curated collections.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. You’ll receive a shipping confirmation email with tracking information once your order is dispatched.

Shipping Methods & Delivery Times

We offer two shipping options to suit your needs:

  • Standard Shipping ($12.95) – via DHL or FedEx
    • Delivery within 10-15 business days after dispatch
    • Includes tracking and insurance
    • Recommended for faster delivery
  • Free Shipping – via EMS (for orders over $50)
    • Delivery within 15-25 business days after dispatch
    • Basic tracking available

Note: We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary depending on customs processing in your country.

Returns & Exchanges

We want you to love every premium fashion piece from Wardrobe Trend. If you’re not completely satisfied with your purchase, you may return most unworn items within 15 days of receiving your order.

Return Eligibility

To qualify for a return or exchange:

  • Item must be unworn, unwashed, and in original condition
  • All original tags must be attached
  • Return request must be submitted within 15 days of delivery

Non-Returnable Items

For hygiene and quality assurance, we cannot accept returns on:

  • Hats (all styles)
  • Final sale items (clearly marked during checkout)
  • Intimate apparel

How to Return an Item

Step 1: Submit Your Request

Email our customer service team at [email protected] within 15 days with:

  • Subject: “Return/Exchange Request – Order #[Your Order Number]”
  • Item name, size/color
  • Reason for return/exchange
  • Your preferred resolution (refund or exchange details)

Step 2: Wait for Approval

Our team will respond within 1-2 business days with:

  • Return authorization (if approved)
  • Shipping instructions
  • Exchange options (if applicable)

Step 3: Ship Your Return

Once approved:

  • Pack items securely in original packaging with all tags attached
  • Include the original packing slip
  • Ship to our returns facility:
Wardrobe Trend Returns
3601 South Portland Avenue
Oklahoma City, OK 73119
USA

Important: You are responsible for return shipping costs unless the item arrived damaged or defective. For international returns, please mark the customs form as “Returned Goods” to avoid fees.

Step 4: Receive Your Refund or Exchange

Once we receive and inspect your return:

  • Refunds: Processed within 5-7 business days to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Exchanges: Shipped within 3-5 business days after receiving your return

Note: International refunds may take additional time to appear in your account depending on your financial institution.

Damaged or Defective Items

If your item arrived damaged or defective:

  • Contact us immediately at [email protected] with photos
  • We’ll arrange a prepaid return label if needed
  • Receive a replacement or full refund at no additional cost

Questions?

Our fashion concierge team is happy to assist with any shipping or return inquiries. Contact us at [email protected] Monday-Friday, 9am-5pm CST.

We appreciate your trust in Wardrobe Trend for your premium fashion needs and strive to make every aspect of your shopping experience as refined as our collections.